Boost your Customer Engagement using Push Notification

Push notifications are a powerful way to connect with your customers and keep them updated.

This blog post will show you importance of push notification for mobile apps, push notification integration in an android app using firebase and onesignal, that grow your business.


Push notifications have an opening rate of 90% and a click rate 7 times higher than that of email marketing. In this guide, you will learn how to send push notifications in Android apps using Firebase and Onesignal.

Push notifications are messages that pop up on the user's device to inform them of important updates or events from the app. They are a valuable way to provide your users with time-sensitive and relevant content or to re-engage them with your app.



What are Push Notifications?


Push notifications are messages that pop up on the user's device to inform them of important updates or events from the app. They are supported by Mobile Platforms Android, iOS. Push notifications use a very small amount of mobile data i.e 0.73MB of data per month. The amount of data used by push notification can vary depending on the type of notification and app.

Some push notification services charge you to send messages. This will help you to segment your audience as well as to maintain each customer account. You can find push notifications often at the top or side of your screen. Generally they are at the lock screen, notification center or banner.

Among the customer communication methods i.e E-mail, Text message, Website, Social Media, Handwritten Notes etc; Push notifications are the smarter way to stay in contact with customers. These notifications go directly to the user’s mobile with the guarantee that users will see it.

Push notification can drain your battery. As they use a combination of the GPS, cellular data as well as WiFi to keep the app awake and running in the background. There are ways to lower the battery impact of push notifications.

The android push notification character limit is 240 characters.




Why are Push Notifications Important for Mobile Apps?


Push notifications are important for mobile apps because they can help you achieve various goals, such as:

1] Increase user retention:

User retention is an important factor for any business success. If you are a Mobile app developer and you develop an app, your app success totally depends on how many users downloaded and installed an app? How does your app perform? What is the feedback of customers about the app?

These critical factors are important for identifying the number of users who later return to your app. There are more chances that users will not return to your app if it is not useful to them. But the Push Notifications are an effective way to re-engage your customer. They engage your users by directly clicking on the notifications.

Push Notifications are also helpful when users are not using your app, as they appear directly on their lock screen. Sometimes notifications may vibrate the user's device. In some cases the notifications disappear after some time or in other cases they remain until the user interacts with them. They can be set according to the user's behavior.

Sending push notifications increases app retention rates by 3 to 10 times.


2] Engage more users:

As you are in a way to increase User retention and near to success, you also need to look at App Engagement. Your approach should be like that you need to make a strong push notification strategy to increase App Engagement.

You need to create highly curated content like email according to the user's choice so that users can be directly engaged with it. Also you can work on a Push Notification Campaign that will drive user attention towards brand awareness. Engage your customer with signing for subscription or starting a free trial.

Running highly targeted push notification campaigns sees a click rate as high as 30%!



3] Bring back traffic:

Any Mobile App Developer wants Push Notifications to bring back their traffic to your website or Mobile App and tries to engage 10-12 users in so many ways. App Developers try to send advanced notifications for the users about trending news in the app.

Social media will help to share information quickly in less than a second. Push Notification providing discounts will encourage customers to purchase products making them engage. Use of push notification in mobile apps results in the increase of business. So many mobile applications are using push notifications now-a-days.

Cart abandonment push notifications enjoy a click rate of 16%, while re-engagement mobile marketing strategies that use push notifications see a CTR of 13%.



How to Integrate Push Notifications in Android App Using Firebase and Onesignal?


To integrate push notifications in an Android app, you need to use a platform or a tool that can send and receive push notifications. Firebase and Onesignal are two of the best providers in the market. You can use onesignal to send millions of push notifications and messages to users everyday.

Onesignal helps all kinds of businesses to connect their consumers and generate revenue by providing open API, free accounts, analytic tools, documentation etc. If you need to develop an application from scratch and requires multiple development features other than notification, Firebase is the best option. Google introduced Firebase cloud messaging that helps you to send push notifications.

Also you can hire developers in the US to do notification in an android app.


Example of Push Notification in Android


An example of push notification in Android is the Gmail app. The Gmail app uses push notifications to alert users of new emails, reminders, and other events. The Gmail push notifications are customized according to the user's preferences and settings.

For example, the user can choose to receive notifications for all messages, only important messages, or none at all. The user can also snooze, archive, or reply to the messages directly from the notification.

To enable or disable Gmail push notifications on Android, the user can follow these steps:

• Open the Gmail app on the device.
• Tap on the menu icon (three horizontal lines) on the top left corner.
• Tap on Settings.
• Tap on the account for which the user wants to change the notification settings.
• Tap on Notifications.
• Choose the option that suits the user's needs: All, High priority only, or None.

Gmail push notifications android have an average open rate of 3.1% and an average click rate of 0.6%.

The Future of Push Notifications


Push notifications are getting more personalized and smart in 2023 - Businesses are using sophisticated tools and techniques to understand their user preferences and send them messages accordingly. This method increases engagement levels by up to 10%. It is a powerful tool for marketers to build trust with customers in the years ahead.

Plus, businesses can use automated systems for pushing extremely relevant messages through these channels at the exact right time. This can help companies to drive even better outcomes to make their customers more happy.

Personalized push notifications can increase conversions by 27% and retention by 25%.





Conclusion:


Push Notifications are a great way to alert and update users but they are annoying too, as we have seen above. They can be done with caution, to keep the user base strong. This guide will help you to use Push Notification and opt-in messages perfectly as stated above.

By doing this, you can focus on:

• Building a better app experience
• Making good business decisions
• Communicating with your customers
• Providing value to your end users

Push notifications generate an ROI of up to 2200%.

We, at optimum technical labs llp, make use of Push Notification with the above given strategy and find them useful and beneficial. Our experts apply them on Android Apps that give your users a good experience. If you are looking to have push notifications in android firebase perfectly in your app, please contact our Native Android Experts, they will help you at any time.



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Snehil Chouhan

Snehil Chouhan started Optimum Technical Labs LLP, a company that has experts to develop and design Alexa Skill, ChatGPT Plugin and mobile apps. He has done many projects with different tools and methods. He writes about his ideas and advice on his blog. You can see his social media or his website to know more.

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